Terms and Conditions

Last Updated: 12/04/2025

Welcome to Nottinghamshire Care Group. By accessing or using our website [www.nottinghamshirecaregroup.co.uk], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services or website.

1. Use of Our Website

This website is intended for individuals seeking care services in the United Kingdom, specifically within Nottinghamshire. You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this site by anyone else. Any unauthorised use of the website may result in civil and/or criminal liability.

2. Services Provided

Nottinghamshire Care Group provides a range of care and support services, including but not limited to:

Personal Care.

Companionship.

Medication Assistance.

Meal Preparation.

Live-in Care.

Dementia Care.

Domestic Cleaning.

Shopping Support.

All care services are subject to a personalised assessment and a signed care agreement. Services are only confirmed upon acceptance of a formal care plan.

3. Enquiries and Bookings

Submitting an enquiry form or contacting us via the website does not constitute a contractual agreement.

All care arrangements are subject to assessment, availability, and formal agreement.

We reserve the right to refuse or withdraw services where appropriate, including if accurate information is not provided.

4. Client Responsibilities

Clients (or their legal representatives) agree to:

Provide truthful and up-to-date information relevant to the care being provided.

Cooperate with staff during assessments and care planning.

Notify us of any changes in health, mobility, or home environment that may impact care delivery.

5. Intellectual Property

All content on this website, including logos, text, images, and layout, is the property of Nottinghamshire Care Group unless otherwise stated.

You may not reproduce, distribute, or commercially exploit any content without prior written consent.

6. Privacy and Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your personal information is handled under our [Privacy Policy] and used solely to provide care services or respond to enquiries.

By using this website, you agree to the collection and use of information as outlined in our Privacy Policy.

7. Limitation of Liability

While we make every effort to ensure the accuracy of the information on our site, it is provided on an "as-is" basis.

Nottinghamshire Care Group will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or reliance on its content.

This does not affect your statutory rights as a consumer under UK law.

8. External Links

Our website may contain links to third-party sites for your convenience.

We do not endorse or have control over these websites and are not responsible for their content or availability.

9. Changes to These Terms

We may revise these Terms and Conditions at any time without notice. Updates will be posted on this page and will take effect immediately. Continued use of the website after changes implies acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Nottinghamshire Care Group

📍 Arctic House, 141 Glaisdale Drive West, Nottingham, NG8 4GY

📞 0115 6461636

📧 [email protected]

🌐 www.nottinghamshirecaregroup.co.uk